Connect the dots

connect the results

Improve your customers' experiences by managing all customer relationship interfaces.

OUR SERVICES

Our business is to help your business grow through the relationship with your customers.

Customer Care

Customer loyalty is an art. A differentiated art: obtained from the skilful use of objective criteria and processes.

Customer service

Offering the best service is paving the way for our customer's total satisfaction.

Charge

The fullness of our work is only realized by those who have credit with the market. This is the case of Concilig. Which now goes further.

Sales

Acting in all stages of the purchase funnel, starting with the most perfect understanding of your product or service until the definition of the sales pitch.

BPO

We have structure. We provide the service. If the client intends to outsource part of its processes, we are ready to provide this optimization.

Back Office

Because the synergy between all our sectors supports the core activity of a company.

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The company to take your business further

WHO WE ARE

We built an unquestionable reputation with major companies in the country for being based on cutting-edge technology and for the effectiveness in providing the services we offer.

More than a call center, we are a solutions company that generate a positive impact on people's lives

WHY CHOOSE US?

Let's help your business grow

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Own technology: Total mastery over its technology allows us to open up and no longer close possibilities – both for comprehensive, online and 24-hour customer service and for the diversification of its future services.

Personalized CRM: We ensure a platform integrated with CRM, confirmation of registration with email and telephone, ratification of agreement, sending SMS or WhatsApp with link, sending typeable line/ticket via WhatsApp.

Conecta Pay: Payment method solutions for different market segments through our Conecta platform. With exclusive installment services for any final consumer debt – generating a new condition in the form of payment. This solution allows practicality. At attractive rates.

OUR SERVICE IS OMNICHANNEL

Choose which way you want

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E-MAIL

WHATSAPP

2nd VIA BOLETO

PORTAL OF

NEGOTIATION

Customer Journey

Focus on your process for success

Thinking about effective solutions and taking care of every detail of the customer's experience with the company is our priority.


For this reason, we are committed to quality customer care, with a firm foundation that has our convictions as the main raw material, with the sole objective of complete satisfaction and loyalty of our customers.


After all, every step of our journey is geared towards him and his needs.

Save time and money

Increase sales conversions

Recruit top talent

scale your business

CONSIDER HIMSELF

A technological and humanized company at the service of the customer. And that, after building itself in the call center segment, managing collection portfolios of financial institutions and large Brazilian corporations, it looks to the future in the present time - with effective market repositioning and expansion towards retail. The new motto/slogan sums up the essential concept: "Reconcile. Connect the dots, connect the results". Excellence in executions, with positive results in all stages and outcomes, is the assertive practice of the Concilig way of being. With omnichannel experience, innovative techniques, attractive cost and customized solutions.

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JOIN US!

Come be part of the Concilig family. Bring your will and your talent. Please accept our open doors to the fullness of your opportunities.

Let's go together?

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